Question 1

What regions do you serve?

Accepted Answer

Cargo53 Logistics covers all of Canada and major US markets through our multimodal network (road, rail, ocean, air).

Question 2

What types of goods do you transport?

Accepted Answer

We orchestrate the transport of a wide range of goods: food products, building materials, industrial equipment, consumer products, and specialized cargo.

Question 3

Do you offer refrigerated freight transport?

Accepted Answer

Yes, our network includes refrigerated trailers with temperature control from -20°C to +25°C, ideal for food and pharmaceutical products.

Question 4

How do I get a quote?

Accepted Answer

Fill out our online form or call us at 877-818-7666. Our team will respond within 24 hours with a detailed and transparent quote.

Question 5

Are there any hidden fees?

Accepted Answer

Never. Our quotes include all fees: fuel, tolls, handling. Complete transparency, no billing surprises.

Question 6

What are your payment terms?

Accepted Answer

We offer Net 30 terms for established clients. For new clients, payment on delivery or credit arrangements can be made.

Question 7

What is the minimum rental period?

Accepted Answer

The minimum period is 24 hours. We offer preferential rates for weekly and monthly rentals.

Question 8

Is insurance included in the rental?

Accepted Answer

Basic insurance is included. Additional full coverage is available for an extra fee.

Question 9

Can I track my delivery in real time?

Accepted Answer

Yes, all our partner vehicles are GPS-equipped. You receive automatic updates via email or SMS, and can call us for live status.

Question 10

What happens in case of delay?

Accepted Answer

We immediately inform you of any expected delay with a new estimate. Our on-time delivery rate is 99.5%.

Frequently Asked Questions

Transport Services

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